E-commerce platform development for premium flooring brand
Fast, Reliable, and Local Commercial Door Solutions
#Custom software development #Kentico Development #Mobile development #Product information systems #ASP.NET MVC #Bootstrap #Kentico Xperience #React
Project goals
Creating a Seamless Customer Experience:
A Solution for Location-Based Services, Content Management, and Product Optimization
Result
Boosting Efficiency and Customer Engagement for Competitive Advantage
About the client
Doors Services is a Canadian customer-driven company that values quality products and long-term customer relationships. With over 50 years of combined experience, their certified AAADM inspectors are equipped to service and repair all makes and models of automatic doors and windows from various manufacturers. The Doors Services team enthusiastically approaches every project and challenge, building on nearly five decades of success and expertise to achieve remarkable results.Project goals
The business was looking for a way to help their customers easily find the nearest location for door services and sales centers, meanwhile providing an intuitive user experience. Also, they were looking for optimized content editors’ experience so they could share some content between sub-brands, but keep it unique per brand when necessary. And last, but not least, the client was looking for an efficient solution for product management.Key challenge
One of the most challenging aspects of building the website was developing a system that enables users to easily find door services and sales closest to their location according to business rules and certain criteria.Additionally, each brand had partially the same content mixed with specific pages containing different content, making effective content management a priority. The most important for the business was the product management module that needed to satisfy all the internal processes, business rules, and requirements.
Our solutions
Mawazo Marketing, our partner, prepared marketing strategy and digital tooklit to address clients' needs. Services offered include custom software development and Kentico development. One of the solutions provided is the development of a product informational system. The implemented PIM system consists of several components that work together to create a centralized, up-to-date database of product information.The first component is the product data model, which defines the structure of the product information that the PIM system will manage. This includes product descriptions, images, SKUs, pricing, and more.
The second component is the product information management tool, which is used to create, edit, and manage product information. This tool includes features such as data import and export, data validation, workflow management, and more.
The third component is the data integration layer, which allows the PIM system to integrate with other systems, such as ERP, CRM, or eCommerce systems. This allows for seamless data exchange and eliminates the need for manual data entry.
We developed a web and mobile site for our client, Doors Services, to help their customers easily find the nearest location for door services and sales centers. Mawazo Marketing made extra mile to design an outstanding user experience, intuitive and user-friendly interface and a search function that allows users to locate the nearest service or sales center with just a few clicks. The site is optimized for both desktop and mobile devices to ensure a seamless user experience.
Additionally, we implemented a content management system (CMS) using Kentico, which enables site administrators to easily manage and update all the content related to the brands and services provided by Doors Services. This ensures that the site remains up-to-date and relevant for its customers. We worked to optimize the content management process for streamlined and efficient updates.
Result
Significant improvement of operational efficiency by providing content editors and store employees with intuitive, but extremely useful tools to handle their day-to-day routine, which allowed clients to reduce the cost of operations and stay ahead of the competition. Improved digital journey for the customers allowed to increase the volume of site visitors and lead them to the stores.
Industries
Manufacturing
Client location
Canada
Technologies
ASP.NET MVC
Bootstrap
Kentico Xperience
React
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What our clients say
Bits Orchestra team are outstanding developers. They listen carefully to our business needs and easily turns our business objectives into a well thought out and executed development effort. Roman is very bright and definitely the most capable developer that has worked on our site. He is not only a Kentico expert but has successfully tackled other complicated development assignments demonstrating expertise in both front and backend development. Roman takes initiative to suggest enhancements that make site maintenance easier while improving the customer experience. The team is very responsive to our work requests and has great follow up. They have also worked very business partners and this has reflected positively on our company. Roman is a true partner for us and a tremendous asset to our organization. We will continue to work with them and would highly recommend Roman and his team for your development needs. He and his team will exceed your expectations!
Alan Lehmann
President at In energy sector
What our clients say
The Bits Orchestra team does excellent work. They are always available and I appreciate our frequent calls and screen-shares together. Their dedication to the projects and knowledge of Kentico is outstanding. They truly care about the quality of their work, and became a part of our team easily!
Shena Lowe
Managing Partner at Consensus Interactive
What our clients say
We hired Roman for a Kentico analysis project and have been very satisfied. He is very skilled and professional. We are looking to hire him and his team again on future projects.
Sylvain Audet
CEO at MyDevPartner.com
What our clients say
Roman and team have taken over an existing Kentico EMS site for a large US Oil Company. So far, they have handled every single request that we have thrown at them and these were diverse, challenging, often bespoke, usually urgent and almost daily, over the last 11 months. Their work is of an extremely high quality, they are capable, quick and we have great confidence in the support that we are getting.
Jon Hollis
Head of Web Development at confidential
What our clients say
Bits Orchestra team was very helpful, they had a good understanding of the brief and deep knowledge of the system. They were always keen to provide advice and recommendations that benefit the project substantially.
Ramon Lapenta
Senior Front End Developer at Cyber-Duck Ltd