TruTech Tracker

#Custom software development #Communication and collaboration portals #Process and workflow automation #HR and Recruitment solutions #.NET Core #React

Project goals

The main idea behind this project was to substitute usage of multiple Excel spreadsheets, which was not the easiest thing to manage, and build a simple tracking tool with centralized data storage.

Result

With this application we were able to completely eliminate the mess with hundreds of spreadsheets for ongoing enrollments as well thousands of historical records being stored all together within the application with a possibility to locate any of them in a couple of clicks.

About the client

 
 
 
Hiller Plumbing, Heating, Cooling & Electrical provides residential and commercial service and repair throughout Tennessee, Southern Kentucky, and Northern Alabama. As the homeowners’ premier provider of choice with a 100% Satisfaction Guarantee of “Happy You’ll Be or the Service Is Free!TM” mantra, Hiller is Tennessee’s largest residential plumbing, heating, air conditioning, and electrical services provider.

Project goals

 
 
 
The main idea behind this project was to substitute usage of multiple Excel spreadsheets, which was not the easiest thing to manage, and build a simple tracking tool with centralized data storage. Primary objectives were to motivate professional grows, provide technicians with a clear career map and possibility to track their progress as they move on, build a tool that is simple and intuitive in usage, accessible from any location and personal device, provide technicians with learning materials, possibility for mentors to set a goal for mentee and track their progress towards it, promote technicians to a next professional level and eliminate manual routine.

Key challenge

 
 
 
The tool was intended to be used by multiple companies. That fact introduced a couple of challenges:
new website had to work for multiple points of views and users, matching their workflow and covering needs; we had to architect the SaaS application and isolate data of each subscriber; ensure pain-free switch from old Excel spreadsheets (those everybody got used to) to new application; automate a flow to avoid manual tracking of threshold reached; handle quite intensive user interface
 

Our solutions

 
 
 
Unlike the old process the app allows technicians to enroll into next level promotion on their own, with or without any interaction with their supervisor - system tracks their current position and suggests only options technician is eligible for.
Supervisor does not need to track technicians progress constantly - the application will notify them about any status change of their mentees. In addition they have all of their mentees available on a single screen, where they can filter data based on multiple criteria and see status and progress of mentees.
 

Result

With this application we were able to completely eliminate the mess with hundreds of spreadsheets for ongoing enrollments as well thousands of historical records being stored all together within the application with a possibility to locate any of them in a couple of clicks.
Last, but not least, this application reduced time and efforts of supervisors needed to handle the process for above than 40% by introducing automated notifications and simple data access.

Industries

 
 
 
 
 

Education
HR

Launch date

11/21/2019

Technologies

 
 
 

.NET Core

React

Check other case studies

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What our clients say

Bits Orchestra team are outstanding developers‚Äč. They listen carefully to our business needs and easily turns our business objectives into a well thought out and executed development effort. Roman is very bright and definitely the most capable developer that has worked on our site. He is not only a Kentico expert but has successfully tackled other complicated development assignments demonstrating expertise in both front and backend development. Roman takes initiative to suggest enhancements that make site maintenance easier while improving the customer experience. The team is very responsive to our work requests and has great follow up. They have also worked very business partners and this has reflected positively on our company. Roman is a true partner for us and a tremendous asset to our organization. We will continue to work with them and would highly recommend Roman and his team for your development needs. He and his team will exceed your expectations!
 Alan Lehmann
Alan Lehmann
President at In energy sector

What our clients say

The Bits Orchestra team does excellent work. They are always available and I appreciate our frequent calls and screen-shares together. Their dedication to the projects and knowledge of Kentico is outstanding. They truly care about the quality of their work, and became a part of our team easily!
Shena Lowe
Shena Lowe
Managing Partner at Consensus Interactive

What our clients say

We hired Roman for a Kentico analysis project and have been very satisfied. He is very skilled and professional. We are looking to hire him and his team again on future projects.
Sylvain Audet
Sylvain Audet
CEO at MyDevPartner.com

What our clients say

Roman and team have taken over an existing Kentico EMS site for a large US Oil Company. So far, they have handled every single request that we have thrown at them and these were diverse, challenging, often bespoke, usually urgent and almost daily, over the last 11 months. Their work is of an extremely high quality, they are capable, quick and we have great confidence in the support that we are getting.
Jon Hollis
Jon Hollis
Head of Web Development at confidential

What our clients say

Bits Orchestra team was very helpful, they had a good understanding of the brief and deep knowledge of the system. They were always keen to provide advice and recommendations that benefit the project substantially.
Ramon Lapenta
Ramon Lapenta
Senior Front End Developer at Cyber-Duck Ltd