About the client
Hiller Plumbing, Heating, Cooling & Electrical provides residential and commercial service and repair throughout Tennessee, Southern Kentucky, and Northern Alabama. As the homeowners’ premier provider of choice with a 100% Satisfaction Guarantee of “Happy You’ll Be or the Service Is Free!TM” mantra, Hiller is Tennessee’s largest residential plumbing, heating, air conditioning, and electrical services provider.
First of all clients wanted to cut off significant part of manual work with automation, eliminate spreadsheets that were use to keep track literally everything: student registrations, payments, classes, program, grades and many more.
Probably the main challenge was that school is growing and proceses change a lot, so we needed to build a solution with a small decoupled modules that would allow us to make change troughout the system without changing the entire system.
School Portal - recently added a section that introduces LMS into the main site: enables management of the learning program, classes and schedule, student assignments, their grades, electronic document signature, etc.
E-commerce site built on Kentico CMS for courses and webinars purchasing, online test and certifications allows potential students to register online, browse catalog of courses and/or webinars, select the products of interest and purchase them online. In case of webinar purchase users will be suggested to pass a test and gain a certificate online. Extra security has been implemented in order to prevent webinars sharing, which was impossible with the old system.
Here is what our client, Shawna Miller, Administrative Director of Total Tech School says about this project:
"I can’t begin to tell you the amount of time that the Portal is saving me!!! When I do a Registration event now with my soldiers it’s done immediately, with me having to do nothing once the session is done…….the soldiers are completing their Packs in the Portal and all information is accessible to both me and Daphne, which makes it GREAT!!!!!!! Before I would have to come back to the office and enter each paper Pack into my spreadsheet and then complete the TTT soldier roster, which took at least 1-2 full days………and now no more paper!!!!! I have told my husband, Don, on several occasions how much I absolutely LOVE the Portal and how much of a timesaver it is. Thank you all again for putting up with me and taking care of everything that I need. We are not done yet, and I’m excited to implement further ideas for Total Tech to utilize in the Portal, but what is there is fantastic!"