Ordering system and web app for the flower distributor in Canada

#Kentico development #Ecommerce web development services #Product information systems #Order management systems #Process and workflow automation #E-commerce websites #Inventory management #Kentico Xperience

Project goals

The client's main business sells fresh flowers and floral supplies to flower shops, floral designers, and retail florists

Result

We reduced the sales cycle and unloaded the company staff by providing customers with the possibility to browse products, place orders, and submit payments on their own

About the client

Having started as a small family business almost 60 years ago, Staalduinen Floral Limited has grown into one of the largest flower distributors in Canada. The Staalduinen team consists of talented flower experts, including buyers, account managers, and floral fulfillment professionals. Staalduinen warehouse and head office are located in Stoney Creek, Ontario.

Project goals

The client's main business sells fresh flowers and floral supplies to flower shops, floral designers, and retail florists. All information about sold items is stored in the client's ERP. To make an order, a potential customer had to contact the company staff and get their details saved in the ERP, which caused a lot of inconveniences for customers and overloaded the Staalduinen staff. The main goal of the new app is to give customers more freedom in their choice of available products, facilitate the order process, display the current status of existing orders, manage profile/address information etc., and reduce workload for Staalduinen employees.

Key challenge

Almost all data, including customer details, products and order ID is stored in the ERP. The product list should display the actual product information. Price and available product quantity comes from ERP in real time. At the same time, performance for the product list should remain a priority. The most challenging part of the project was the integration with the ERP as well as making sure great performance.

Our solutions

With the help of our partner Mawazo Marketing, who implemented marketing stategy, outstanding graphic design and well thought user experience we've built awesome web application, where multiple business processes have been digitalized and automated, all products information (like name, images etc.) except real time information is syncronized to Kentico on nigtly basis. Endpoints to get price and quantity available returns.

Result

We reduced the sales cycle and unloaded the company staff by providing customers with the possibility to browse products, place orders, and submit payments on their own. As a result, the client increased sales by nearly 20%.

 

Industries

Floral

Launch date

04/16/2022

Technologies

Kentico Xperience

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What our clients say

Bits Orchestra team are outstanding developers‚Äč. They listen carefully to our business needs and easily turns our business objectives into a well thought out and executed development effort. Roman is very bright and definitely the most capable developer that has worked on our site. He is not only a Kentico expert but has successfully tackled other complicated development assignments demonstrating expertise in both front and backend development. Roman takes initiative to suggest enhancements that make site maintenance easier while improving the customer experience. The team is very responsive to our work requests and has great follow up. They have also worked very business partners and this has reflected positively on our company. Roman is a true partner for us and a tremendous asset to our organization. We will continue to work with them and would highly recommend Roman and his team for your development needs. He and his team will exceed your expectations!
 Alan Lehmann
Alan Lehmann
President at In energy sector

What our clients say

The Bits Orchestra team does excellent work. They are always available and I appreciate our frequent calls and screen-shares together. Their dedication to the projects and knowledge of Kentico is outstanding. They truly care about the quality of their work, and became a part of our team easily!
Shena Lowe
Shena Lowe
Managing Partner at Consensus Interactive

What our clients say

We hired Roman for a Kentico analysis project and have been very satisfied. He is very skilled and professional. We are looking to hire him and his team again on future projects.
Sylvain Audet
Sylvain Audet
CEO at MyDevPartner.com

What our clients say

Roman and team have taken over an existing Kentico EMS site for a large US Oil Company. So far, they have handled every single request that we have thrown at them and these were diverse, challenging, often bespoke, usually urgent and almost daily, over the last 11 months. Their work is of an extremely high quality, they are capable, quick and we have great confidence in the support that we are getting.
Jon Hollis
Jon Hollis
Head of Web Development at confidential

What our clients say

Bits Orchestra team was very helpful, they had a good understanding of the brief and deep knowledge of the system. They were always keen to provide advice and recommendations that benefit the project substantially.
Ramon Lapenta
Ramon Lapenta
Senior Front End Developer at Cyber-Duck Ltd