Development web dispatcher app to manage crossing guards

#Custom software development #Web application development services #Communication and collaboration portals #Process and workflow automation #Warehouse management #Workforce planning and monitoring #.NET Core #AWS #MS SQL #React #Typescript

Project goals

A.S.P. helps cities government to secure kids crossing the roads near schools, parks and other children places

Result

Significant shortage of the efforts needed for resources and schedule planning, improved overal visibility 
 

About the client

A.S.P. Incorporated has provided security, concierge, and customer services for over 20 years. A team unlike any other within the security industry, we embrace change and take pride in surpassing client expectations with our well-trained team of talented individuals. We continuously implement new strategies and strive for an environment that creates a culture of growth and community.

A.S.P. Security Services has a policy, which provides their clients response to any service request in less than three hours. As such, they have deployed manpower to major clients throughout the G.T.A. during tragedies such as 9/11 and the Air France accident in Toronto. Their team has also provided emergency services during the 2003 Blackout and the Sars epidemic. During these unfortunate and challenging times, their staff joined together to provide unsurpassed dedication and quick-responsiveness, which never before seen in the security industry.

Their integrity as a service provider, ensures they honour all their commitments to clients, who have graciously entrusted them with the safety and security of their businesses. A.S.P. Incorporated has the experience, dedication, organization, intellectual capital, and fiscal strength to offer a complete turnkey service. They promise to continue to raise the bar, because at A.S.P., "Security Matters."​

Project goals

Create a web application to manage school crossing guards scheduling throughout the City of Toronto. Guards are assigned to crosswalks, and their attendance is detected with an App. A dashboard is available to administrative staff at head office to monitor Guard locations and timing in real-time. Our main goal was to build a web application that will help to simplify service management: creating jobs (locations that must be serviced), accounts for employees (guards), assigning guards to locations, managing clients.
ASP Guard (web)

Liza Rodrigues

Co-Founder, Strategy, Projects, Development

ASP Guard (web)
Play button

Key challenge

The idea of this project was to rework the existing website, make UX better and easier for understanding. Extend website with new functionalities, get rid of excel spreadsheets, which prevoiusly were prepared manually and instead of them implement automated reports. Another challenge - improve performance. This website collects and processes a lot of information and it noticeably impacted the performance.

Our solutions

To address client's needs our partners, Mawazo Marketing,  suggeted automation of all processes as much as possible.
The solution allows picking up the guard that is the most suitable for servicing a particular location: system searches available employees taking into acount various factors like guard's schedule, holidays and booked leaves, assigned shifts, the distance between the guard's home and working area.
Variety of reports helps A.S.P. to see the entire picture as well as dive into details:
* Guard location tracking - a map with the trajectory of movement of the guard, it shows if guard left the geofence or no.
* On which particular area spent the most time.
* Attendance report - with the possibility to run it for any needed period. This report shows amount of shifts per day, how many of them where covered, who covered the shift(guard name), total percentage of coverege, total number of crosswalks etc.
* Which shifts don't have assigned guard and need to be assigned today.
Dashboard - functionality that gives the possibility to see guards' attendance in real-time, whether an employee checked in on time, checked out earlier, was late or absent. On the website there are different roles, and for each role the same data is represented in the most suitable way.

Result

An improved opperational efficiency: intuitive worforce planning and management, detailed analysis of employees' performance, reports for customers. Probably the most significant is time saved for guards management and collecting the data because of implemented automation.
 

Industries

Security

Launch date

08/1/2021

Technologies

.NET Core

AWS

MS SQL

React

Typescript

Check other case studies

Bitsorchestra
5 5

What our clients say

Bits Orchestra team are outstanding developers​. They listen carefully to our business needs and easily turns our business objectives into a well thought out and executed development effort. Roman is very bright and definitely the most capable developer that has worked on our site. He is not only a Kentico expert but has successfully tackled other complicated development assignments demonstrating expertise in both front and backend development. Roman takes initiative to suggest enhancements that make site maintenance easier while improving the customer experience. The team is very responsive to our work requests and has great follow up. They have also worked very business partners and this has reflected positively on our company. Roman is a true partner for us and a tremendous asset to our organization. We will continue to work with them and would highly recommend Roman and his team for your development needs. He and his team will exceed your expectations!
 Alan Lehmann
Alan Lehmann
President at In energy sector

What our clients say

The Bits Orchestra team does excellent work. They are always available and I appreciate our frequent calls and screen-shares together. Their dedication to the projects and knowledge of Kentico is outstanding. They truly care about the quality of their work, and became a part of our team easily!
Shena Lowe
Shena Lowe
Managing Partner at Consensus Interactive

What our clients say

We hired Roman for a Kentico analysis project and have been very satisfied. He is very skilled and professional. We are looking to hire him and his team again on future projects.
Sylvain Audet
Sylvain Audet
CEO at MyDevPartner.com

What our clients say

Roman and team have taken over an existing Kentico EMS site for a large US Oil Company. So far, they have handled every single request that we have thrown at them and these were diverse, challenging, often bespoke, usually urgent and almost daily, over the last 11 months. Their work is of an extremely high quality, they are capable, quick and we have great confidence in the support that we are getting.
Jon Hollis
Jon Hollis
Head of Web Development at confidential

What our clients say

Bits Orchestra team was very helpful, they had a good understanding of the brief and deep knowledge of the system. They were always keen to provide advice and recommendations that benefit the project substantially.
Ramon Lapenta
Ramon Lapenta
Senior Front End Developer at Cyber-Duck Ltd